Frequently asked questions
FAQ
What is the shelf life for chiwi oil?
What is the shelf life for chiwi oil?
For best taste 6 months, after that the spice level will start to drop. We recommend storing in a cool dry place. No refrigeration
When can I expect my chiwi oil to arrive?
When can I expect my chiwi oil to arrive?
We make all our chiwi oil in small batches. Typical ship times are about 7 business days. Most times before that. You will receive shipping and tracking information once it ships.
What is your return policy?
What is your return policy?
We don’t accept returns. However if your product arrives damaged we will refund you or send you a new one. Just reach out to us on our contact page and we will get back to you ASAP
What can I pair with chiwi oil
What can I pair with chiwi oil
Everything and Anything. It goes great with your tacos, your soups and yes even vegetables. Elevate your meals with a dash of chiwi oil.
Can I find chiwi oil in any stores?
Can I find chiwi oil in any stores?
Very. very soon! You can follow us on Instagram, and Facebook to find out when we come to a store near you. For now you can purchase our website we ship out within 7 days
Are you on social media?
Are you on social media?
Yes! Follow us on Instagram and Facebook for some awesome content, giveaways and much more…@chiwioil. Or click on the links below.
How do I buy the dishes?
How do I buy the dishes?
The dishes are available with purchase of a jar of chiwi oil. One dish per jar. Choose your design and add to cart. Easy enough! For custom orders, please contact us directly.
For customers outside NZ, AUS, UK, US and CAN
For customers outside NZ, AUS, UK, US and CAN
Please contact us directly if you would like to purchase our products. We can then customize a special order for you with the appropriate postage. Thanks!
What is small batch production?
What is small batch production?
Small batch production means producing at a smaller quantity for two primary reasons: quality and authenticity. When using large-scale production techniques, food manufacturers may use chemical additives or recipe adjustments to compensate for the degradations in the final product. We only use all natural ingredients. Please allow for slight variations between batches.